They don’t give a ding-dang if water is by request only, as long as nobody is wasting the valuable time they could be spending on bitching about how little they’re making to anyone who’ll listen. These are the very same knuckleheads that will be the first to complain about how the guests are getting so cheap about tipping next month. The boss is betting that the savings will translate into about $21.57 in additional bonus for himself too.

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Restaurant Owners!

On December 30, 2008 By

Ask any Top 50 company Vice President- “What is the single most important
position in your organization?” and you will get one of three wrong answers:

The dashing, maverick company leader who dares to go against conventional
wisdom, braves uncharted waters with their crystal vision while sticking to their old
fashioned values.

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The Platinum Triangle

On November 21, 2008 By

I can’t take complete credit for this, in fact, little at all.  I had it explained to me by a mentor of mine long ago.  It just stuck, and I’ve been using and abusing it ever since. GUEST COMPANY                              EMPLOYEE Try to imagine an equilateral (evenly sided) triangle, despite my limited skills.  Each side is [...]

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