Reputation Management & Monitoring = Actively Listening Online
Having a “Damage Control Strategy” in-place and actively managed is the best case scenario, but what happens when that dreaded comment from a guest hammers your hardwork on Yelp or some other local blog or forum?
The best strategy is to already have an online marketing plan in place be prepared and respond positively as quickly as possible.
Not listening can kill your business.
Restaurant Proz reputation monitoring, and PR services help you create a proactive plan that is consistently posting positive feedback, forum posts in addition to having a stgrategy in place for the dreaded Food Borne illness of negative feedback from the angry ex-employee.
Damage Control Strategy For Your Business
The best you can do is fix a customer issue before it leaves the restaurant however sometimes they get by even the best trained staff, contact Restaurant Proz for local search marketing and monitoring programs including a predefined marketing strategy with built in online damage control tools to implement in-case your brand is attacked online

